Privacy Policy

1. Introduction

OBSIDEON (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform.

2. Information We Collect

We may collect the following types of information:

• Account information: name, email address, company name, and billing details when you create an account.
• Usage data: how you interact with our platform, including features used, pages visited, and actions taken.
• Client data: SEO data, website URLs, and analytics you connect to or input into the platform on behalf of your clients.
• Communications: information you provide when contacting us, including support tickets and feedback.
• Technical data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

• To provide, maintain, and improve our platform and services.
• To process transactions and send related information.
• To respond to your comments, questions, and support requests.
• To send you technical notices, updates, and administrative messages.
• To detect, prevent, and address technical issues and security threats.
• To comply with legal obligations.

4. Data Sharing

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our platform (e.g., hosting, payment processing, analytics), but only to the extent necessary for them to perform their services. All third-party providers are contractually obligated to protect your data.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or compliance purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing of your data.
• Request a portable copy of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at team@veritasstrategies.io.

8. Cookies

We use essential cookies to operate our platform and optional analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings. Our platform functions without non-essential cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, contact us at team@veritasstrategies.io or visit our contact page.